Giving Peace of Mind to an EPC
At J2 Resources, we’re invested in customer service. Time and time again, we’ve gone above and beyond to rescue our customers when they’re in trouble. Keep reading for just one example of J2 saving the day.
The customer was a large EPC—engineering, procurement and construction—company that was contracted with a major LNG—liquified natural gas—owner. Our customer was asked to support the construction of a new addition to this supplier’s plant in Texas.
Typically, because these projects are so large, they may have anywhere from 20 weeks to a year or longer lead time. Almost inevitably, after the engineering and procurement phases, “early works” requirements come into play, and they can no longer wait out those long mill lead times. Missing parts & pieces are inevitable on a project of this magnitude, and the EPC is subject to what was or wasn’t available on the market, which can be an extremely volatile and unpredictable situation.
We were able to inform this customer of our quick-turn inventory value proposition, enabling us to provide them with front-end needs that they can’t wait on. How? We had the unique products required they needed on our shelves already, and if not, it was already on order and incoming.
Considering this, we became this customer’s emergency supplier throughout the project’s lifecycle. Instead of leaving them at the mercy of the market, we made sure they could avoid eating into their own profits by providing product directly from our robust inventory and streamlined supply chain, shortening the curve.
Without J2 Resources, this EPC would have had to wait on the distributor and mills they bought their initial parts from to find the additional parts they needed while being subject to a more opportunistic, short lead time, off-the-ground market price for them. J2 stepped in to deliver early requirements they needed to keep the project on schedule and help buffer some of the volatility in the market, giving them peace of mind through project close.
Like what you’ve read so far? We have many more stories where this came from. Remember: J2 can create this type of success for you, too. Click the button below to talk to our team about how we can help you today!