At Your Service Around the Clock
At J2 Resources, we’re invested in customer service. Time and time again, we’ve gone above and beyond to rescue our customers when they’re in trouble. Keep reading for just one example of J2 saving the day.
On a weekday evening around 5:30 p.m., we received a call from a machine shop in Freeport, TX. They were working on a project for a chemical plant and needed materials for an emergency that popped up.
Our customer needed to order a few small materials very quickly in order to mitigate the problem that night. The order was less than $1,000, but it had to happen immediately.
By 7 p.m., J2 Resources had the order ready to go, and the customer had a truck on the way to pick up their items. We were the right team for the job because of our extensive experience and dedication to our customers. Our team stays as long as it takes to get the job done.
This is a daily occurrence for J2. Most of what we do is expedited service, often within an hour or less, including hard-to-find items. Whether we’re working with a massive purchase or a small order needed in a pinch, we consider every customer our #1 customer. You’re operating 24/7, which means that we are too. No matter where we are or what we’re doing, the J2 team will respond when our customers need us.
This customer has stayed with J2, and we’ve got four more upcoming projects just like the one described above. We’ve set a precedent for our own capabilities; our customers always know what they’re going to get. The J2 name is synonymous with both handling emergencies and taking care of day-to-day transactional business. From Monday Morning to Wednesday afternoon to Friday evening and every moment in between, J2 will answer your call.
Like what you’ve read so far? We have many more stories where this came from. Remember: J2 can create this type of success for you, too. Click the button below to talk to our team about how we can help you!
If you need a distributor that can save the day 24/7/365, start the conversation with J2 Resources today.